Refund policy
Original Artwork Sales Are Final
Due to the unique and one-of-a-kind nature of original artwork, all sales of original paintings are final.
We do not accept returns or exchanges for original artwork unless the item arrives damaged.
Damaged Artwork
If your artwork arrives damaged:
-
You must contact us within 48 hours of delivery
-
Provide clear photos of:
-
The damaged artwork
-
The packaging and shipping box
-
Once damage is confirmed:
-
A refund or replacement (if available) will be arranged
-
Shipping insurance claims will be handled on our end
Color Disclaimer
Please note:
-
Colors may vary slightly depending on screen settings and lighting
-
These variations are not considered defects
Shipping Costs
-
Shipping costs are non-refundable
-
Return shipping (if applicable) is the responsibility of the buyer
Custom & Commissioned Artwork
-
Custom or commissioned artwork is non-refundable and non-returnable